Hillside Press AE (AFM 082407251, DOY FAE Athens), situated in Athens, 13 Doiranis St, PC 11362, is the legal and unique owner of the present web page www.elthillside.com as well as of the electronic shop HILLSIDE E-shop.
GENERAL TERMS
With this notification all the rights and obligations of the visitors of the page www.elthillside.com are made known to them. We request that you read the terms regularly, as they are presented below, so that you can be updated on any possible changes. Those changes will take place without prior warning towards the users. They are subjected to absolutely no limitations of time or of any other form, nor do they create any right of compensation on the part of HILLSIDE PRESS AE. It is explicitly agreed that the terms and their changes are accepted by the users of this web page.
COPYRIGHT
The entire material on this web page, namely certificates, texts, graphics, signs, digital data, logistics, are owned exclusively by HILLSIDE PRESS AE and are protected by Greek and European laws.
SECURITY
The electronic shop www.elthillside.com uses the protocol SSL, and the 128-bit encryption, for safe online transactions. All the information of your transaction is encrypted and protected. When the payment is done with a credit card, the payment is processed through the Alpha Bank web page, which uses the Delta Pay certification SSL, ensuring utmost protection of your data. We have no responsibility for the Alpha Bank site.
PERSONAL DATA
We use the only data which is required for your purchases from the HILLSIDE PRESS AE e-shop (name, address, phone number). This information is not further processed, is not stored and is not used for your further purchases.
PRICES OF GOODS FOR SALE
On every order there is the retail price of each product, the percentage of discount, VAT and the delivery fees (which depend on the weight of the purchased products).
COST FOR DELIVERY BY COURIER
- For orders of 1 to 4 books (single items) 3 €
- For orders of 5 to 8 books (single items) 5 €
- For orders of 9 to 16 books (single items) 8 €
- For orders of more than 17 books (single items) the charge remains at 8 €
WAYS OF DELIVERY – PAYMENT
The products will be sent to you by courier at the address you tell us within 3-4 working days from the date of the electronic order, if available. For payment you can choose between:
- Pay the courier in cash on arrival of your order
- With credit card (Visa, Master Card, American Express)
EMERGENCIES
HILLSIDE PRESS AE bears no responsibility if the products purchased from our shop cannot be delivered at the predetermined time and place due to emergencies (strikes, bad weather conditions, suspension of operation of the delivery company). In all events HILLSIDE PRESS AE will inform you of any delays due to emergencies and will take all the necessary steps for your service and the fulfillment of your order.
CANCELLATION OF ORDER
You may cancel your order before it is dispatched from our e-shop. In order to cancel it, you need to send an email to the address info@elthillside.com or fax the number 210 8827677 or call the number 210 8829041. In the case where your order has been dispatched when you contact us, the cancellation is not possible. However, if you insist, then you may return the products following the procedures described in the paragraph RETURN POLICY and you are charged with the cost of delivery and return of the products.
RETURN POLICY
You can return the products to HILLSIDE PRESS using the courier that delivered them to you within 5 days from the day of arrival. Returns are accepted:
- Only if the returned products are in the same condition, that is their packaging has not been damaged and they have the retail receipt
- If there is a problem with the products, more specifically if there are problems with the binding, the paging or the printing
- If the products are different from the ones you ordered
We are obliged to pay the return expenses of the products if the return resulted from our mistakes or if the products were faulty (refer to numbers 2 & 3 above). The money you paid for the products will be returned to you within 5 working days from the day we receive them. The same courier company must be used for the return of the products as the one used for their delivery. The address which the products must be sent to is: 13 Doiranis St, Athens, 11362, tel. 210 8829041 HILLSIDE PRESS.
PRODUCTS THAT WERE NOT DELIVERED AND WERE PAID THROUGH CREDIT CARD
Some times for various reasons the parcels are not delivered and they are returned to us. As soon as the undelivered parcel is returned to us, we will inform the customer and, if that’s what they want, we will send the parcel back to them. If they do not want the parcel to be resent, the within 3 working days either the customer’s bank account is credited with the money, or the money is sent by ELTA quick payment cheque to the address the customer gives us.
EXTRA INFORMATION/LOGGING, COOKIES AND POP-UPS
HILLSIDE PRESS uses cookies for some of its pages. Cookies are identifiers which can be sent by a webpage through a browser and can be stored in your computer’s hard disc. Thus, when you visit a webpage, a message is sent from the browser into the web server and goes into the web page. You have the choice not to accept cookies changing the settings in your web browser. However, not using cooking may not allow you to use certain functions and features of some webpages.
You can set your browser to notify you when you receive a cookie, giving you the choice to decide if you want to accept it or not. The information we collect and analyse is used so that we can improve our services and personalize your experience when surfing the net.
You can set your browser to allow you only the safe pop-ups which are available on the page. These will appear when you choose to enlarge a product and then do not send nor collect information from you.
LINKS TO THIRD PARTY WEBPAGES
Our webpage gives you access to third party webpages for extra information. HILLSIDE PRESS does not control, assess or validate those webpages and bears no responsibility for their content.
GUARANTEES – RESPONSIBILITIES
The users use the webpage on their responsibility and HILLSIDE PRESS bears no responsibility for any viruses or any other harmful computer codes which may exist in the computers which serve the network or are connected with the function or compatibility of their structure with the use of the web site. The information, articles and events on this webpage are used as they are, without guarantee of accuracy or any omissions in their content. The HILLSIDE PRESS e-shop, the employees or any other associate bear no responsibility for damage of any kind, for special compensations, money penalties, lost profits or any demands arising from the use of this web page, regardless of whether HILLSIDE PRESS had been notified, knew or should have known about this possibility.
APPLICABLE LAW
All the transactions made through the HILLSIDE PRESS e-shop are governed by the Greek State and are in the jurisdiction of the Courts of Athens.
CONTACT INFORMATION
HILLSIDE PRESS tel. 210 8829041 FAX number 210 8827677, mail: info@elthillside.com